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A collection of 9 posts

See the Most Popular Words in Your Google Reviews

See the Most Popular Words in Your Google Reviews

We recently posted about the launch of our Google Reviews Sentiment Summary feature: Google Reviews Sentiment Summary is now availableReading reviews is fun and all but what if you’re after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see

Google Reviews Sentiment Summary is now available

Google Reviews Sentiment Summary is now available

Reading reviews is fun and all but what if you're after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see at a glance what people love about you and perhaps what people are unhappy about? We're

Showing Deleted Google Reviews

Showing Deleted Google Reviews

Any Google review has the option of being deleted. There's several reasons why a Google review may end up being deleted: * Whilst the author might have had a bad experience, perhaps they received a positive follow up that addressed their issues, and they no longer feel the need

Introducing PulseBot

Introducing PulseBot

At Pulse, we want to use AI to help give our users the very best tools to help them manage their online reviews. Today, we're happy to announce PulseBot. PulseBot is an AI assistant we built using the OpenAI API and is available to all Pulse users when

Time: Will Pulse Save Me Time?

Time: Will Pulse Save Me Time?

In today's fast-paced world, time is one of the most valuable resources for any business. Managing multiple tasks efficiently is crucial, especially when it comes to handling customer reviews. The Pulse dashboard is designed with time-saving in mind, offering a centralised platform to view, manage, and sort your

Pulse Calculator

Pulse Calculator

Pulse Calculator: Mastering Precision in Google Ratings When browsing Google Reviews, it's common to see businesses rated with neat half or whole numbers, such as 4.5 or 5 stars. But did you know that these figures are the result of a rounding system? For instance, a business

How Can I Check My Pulse Score?

How Can I Check My Pulse Score?

For New Users: Get Your Free One-Time Pulse Score If you're not already a Pulse client, you might be curious about your current online reputation. Good news! You can request your free one-time Pulse score. This introductory offer provides you with a snapshot of your data, giving you

Essential Tips To Increase Your Pulse Score

Essential Tips To Increase Your Pulse Score

Boosting your Pulse score isn’t just about improving your online visibility—it’s about reinforcing your credibility and trustworthiness to potential customers. In this guide, we'll walk through some practical steps you can take to consistently and realistically improve your Pulse score. Verify Your Google Business Account

What Is A Pulse Score?

What Is A Pulse Score?

Think of a Pulse Score much as the Credit Score of your Online Reviews. In the world of business, reputation is everything, and in today's digital landscape, your reputation is significantly influenced by online reviews. While the standard five-star rating system offers a quick glance at a business&