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See the Most Popular Words in Your Google Reviews

See the Most Popular Words in Your Google Reviews

We recently posted about the launch of our Google Reviews Sentiment Summary feature: Google Reviews Sentiment Summary is now availableReading reviews is fun and all but what if you’re after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see

Google Reviews Sentiment Summary is now available

Google Reviews Sentiment Summary is now available

Reading reviews is fun and all but what if you're after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see at a glance what people love about you and perhaps what people are unhappy about? We're

Showing Deleted Google Reviews

Showing Deleted Google Reviews

Any Google review has the option of being deleted. There's several reasons why a Google review may end up being deleted: * Whilst the author might have had a bad experience, perhaps they received a positive follow up that addressed their issues, and they no longer feel the need

Introducing PulseBot

Introducing PulseBot

At Pulse, we want to use AI to help give our users the very best tools to help them manage their online reviews. Today, we're happy to announce PulseBot. PulseBot is an AI assistant we built using the OpenAI API and is available to all Pulse users when

Time: Will Pulse Save Me Time?

Time: Will Pulse Save Me Time?

In today's fast-paced world, time is one of the most valuable resources for any business. Managing multiple tasks efficiently is crucial, especially when it comes to handling customer reviews. The Pulse dashboard is designed with time-saving in mind, offering a centralised platform to view, manage, and sort your

Moving Business Location: Will I lose my Google Reviews?

Moving Business Location: Will I lose my Google Reviews?

Relocating your business can be a daunting task. Amidst all the packing and logistics, a common concern for many business owners is whether they'll lose their hard-earned Google reviews. The good news is, Google reviews are linked to your 'Google Map Data,' and can be transferred

Pulse Calculator

Pulse Calculator

Pulse Calculator: Mastering Precision in Google Ratings When browsing Google Reviews, it's common to see businesses rated with neat half or whole numbers, such as 4.5 or 5 stars. But did you know that these figures are the result of a rounding system? For instance, a business

How Can I Check My Pulse Score?

How Can I Check My Pulse Score?

For New Users: Get Your Free One-Time Pulse Score If you're not already a Pulse client, you might be curious about your current online reputation. Good news! You can request your free one-time Pulse score. This introductory offer provides you with a snapshot of your data, giving you

What Is SEO?

Unpacking Search Engine Optimisation Search Engine Optimisation, or SEO, is the art and science of enhancing your online presence to rank higher in search engine results—primarily on Google, the world's most utilised search engine. In this digital era, understanding SEO is crucial for any business or individual

Why Google Reviews?

Why Google Reviews?

The Gateway to Mastering Your Online Presence In the vast expanse of the internet, where your digital footprint marks your credibility, mastering Google Reviews is not just a strategy—it's a necessity. As the most popular search engine in the world, Google captures nearly 92 percent of the

Enhance Your Google Business Profile!

Making the Most of Your Google Business Profile Once you've verified your Google Business account (don't forget to check out our article on how to do this) it's time to optimise your profile to attract and engage your desired audience effectively. While verification is

How To Verify Your Google Business Account

How To Verify Your Google Business Account

Verifying your Google Business Account is an essential step to manage your online presence through Google services such as Maps and Search. Here’s a detailed guide on how to verify your Google Business account in the UK: Sign In or Sign Up for Google My Business: * Go to the

How To Turn Negative Reviews Around

How To Turn Negative Reviews Around

Negative reviews are an inevitable part of running a business. No matter the size of your business, a negative review can feel like a personal blow. It's crucial to remember, however, that the manner in which you respond can significantly influence both your reputation and your search engine

Positive Google Reviews: How To Get Them

Positive Google Reviews: How To Get Them

In the digital age, Google reviews can be the difference between a thriving business and one that struggles to attract new customers. Positive reviews not only increase your business’s reputation but also improve your visibility online. Here are practical tips and strategies to help you gather more positive reviews

We've Added Badges To Pulse

We've Added Badges To Pulse

At Pulse, we believe in celebrating every milestone, no matter the size. That’s why we’ve introduced a fun and motivating system of badges that you can unlock as you grow with us. Whether you’re just starting out or you’re a seasoned business expanding your reach, our

Mastering Your Google Review Replies

Mastering Your Google Review Replies

In today’s digital world, the way you respond to online reviews can significantly influence your business’s reputation and customer relations. Just as in face-to-face interactions, the manner and tone of your replies to online reviews are critical. This post explores the art of responding to reviews, especially positive

Essential Tips To Increase Your Pulse Score

Essential Tips To Increase Your Pulse Score

Boosting your Pulse score isn’t just about improving your online visibility—it’s about reinforcing your credibility and trustworthiness to potential customers. In this guide, we'll walk through some practical steps you can take to consistently and realistically improve your Pulse score. Verify Your Google Business Account

Why Google Reviews Matter: Business Insights

Why Google Reviews Matter: Business Insights

In the digital age, the influence of Google reviews on business reputation, customer trust, and decision-making cannot be overstated. These reviews are more than just ratings; they are powerful tools that significantly shape public perception and can dictate a business’s success or failure. This blog explores why Google reviews

What Is A Pulse Score?

What Is A Pulse Score?

Think of a Pulse Score much as the Credit Score of your Online Reviews. In the world of business, reputation is everything, and in today's digital landscape, your reputation is significantly influenced by online reviews. While the standard five-star rating system offers a quick glance at a business&

You Can Request Reviews To Be Removed

You Can Request Reviews To Be Removed

Did you know that you can actually request Google to remove certain reviews, if they Violate Google's Policies. It can be damaging to your business reputation if a review is left that is not necessarily true, appropriate or fair. At Pulse, we recognise the impact this could have